About

A keen eye.
Direct involvement.

Pascal Félix Rodriguez

Singleclic is Pascal Félix Rodriguez’s independent studio.

Nearly twenty years of experience have shaped a practice spanning strategy, communications, customer experience and knowledge transfer.

Technology, biotech, industry, the public sector, luxury, art and events: different worlds, one standard of clarity and delivery.

One point of contact. A direct relationship. Continuous involvement.

Singleclic brings in the specialist expertise each project requires, under one lead.

Professional experience

Advise. Transform.
Deliver.

Serono / Merck

Communications strategy and transformation.

Definition of a global IT communications strategy, review of communications flows, communications planning and support for Serono’s integration into Merck.

  • International employee survey
  • Focus groups with employees and management
  • Internal communications committee
  • Communications plans
  • Quality indicators and continuous improvement

Apple

Management, teams and customer experience.

Apple Retail training in Cupertino and London, management support, recruitment, team development and training.

This experience also shaped a rigorous approach to customer satisfaction and NPS.

State of Vaud / OCOSP

Public communications and mediation.

Communications for the Canton of Vaud’s viamia programme: campaigns, events, media, information sessions and public speaking.

  • Communications and digital campaigns
  • Events and exhibitions
  • Media and partner relations
  • Public information

SICPA

Internal communications in an international industrial environment.

Bilingual content, an internal event, crisis communications and a collaborative SharePoint space.

Galerie 1 2 3

Nearly seven years in art and luxury.

Brand, communications, customer experience, digital, public relations and executive leadership.

A brand realises its full value through what people experience.